Imprint Westfalen AG

Westfalen AG
Industrieweg 43
48155 Münster

Phone: 0251 695-0
Email: info(at)westfalen.com

Register Court Münster HRB 186
VAT ID No. DE 12 61 17 135

Dr. Thomas Perkmann (Chairman)
Dr. Meike Schäffler
Jesko von Stechow

Wolfgang Fritsch-Albert (Chairman)

Contact person Corporate Communications:

Nicholas Neu
Head of Corporate Communications
Industrieweg 43
48155 Münster
E-Mail: redaktion(at)westfalen.com
Tel. +49 251 695-725

Contact person Website:

Christina Deiters
Digital Marketing, Website-Managerin
Industrieweg 43
48155 Münster
E-Mail: digital-marketing(at)westfalen.com
Tel.: +49 (0)251 695-0

Consumer Arbitration Board as per § 13 BGB:

To resolve disputes regarding connection to the supply network, the supply of pipeline-bound energy, and the measurement of energy, consumers can apply for arbitration at the Schlichtungsstelle Energie e.V. The prerequisite is that you have first contacted our customer service and have not found a satisfactory solution. Participation in this procedure is mandatory for us.

Schlichtungsstelle Energie e.V.
Friedrichstr. 133
10117 Berlin
Phone: 030-27 57 24 00
info(at)schlichtungsstelle-energie.de

Home - Schlichtungsstelle Energie (schlichtungsstelle-energie.de)

Furthermore, we do not participate in consumer dispute resolution procedures. Additionally, the consumer service of the Federal Network Agency provides information about applicable law, your rights as a household customer, and dispute resolution procedures for the areas of electricity and gas.

Federal Network Agency for Electricity, Gas, Telecommunications, Post, and Railways

Consumer Service
P.O. Box 80 01
531052 Bonn

The European Commission provides a platform for online dispute resolution (ODR), which can be accessed at www.ec.europa.eu/consumers/odr. The ODR platform is intended as a point of contact for the out-of-court resolution of disputes concerning contractual obligations arising from online sales contracts.

The information on these websites is constantly checked and updated by us. Despite all due care, information may have changed in the meantime. Therefore, no liability or guarantee can be assumed for the timeliness, accuracy, and completeness of the information provided. We reserve the right to change or update the information on this website at any time and without prior notice. This also applies to improvements and/or changes to the products or programs described on this site. Our website contains links to other websites. Westfalen AG is not responsible for the content of these websites and the compliance with data protection regulations by the operators of these websites.

All texts, images, graphics, animations, videos, sounds, and other content on this website, as well as their arrangement, are protected by copyright and other protective laws. No reproduction, alteration, or use of the aforementioned content in other electronic or printed publications is permitted without the prior express consent of Westfalen AG. All trademarks are protected by trademark law unless otherwise stated, especially the trademarks and logos of Westfalen AG. The patents and trademarks presented on this website are the intellectual property of Westfalen AG.

In the case of a group of persons comprising several genders, we generally only use the masculine form. It goes without saying that all genders (m/f/d) are addressed.